Tracking Order
At NOOKBRICKS, we want you to stay informed about the status of your orders. Here’s how you can track your order and what to expect:
1. How to Track Your Order
- Through Your Account: Log in to your NOOKBRICKS account and navigate to the "My Orders" section. Find the relevant order, and you’ll see a "Track Order" button or link. Clicking it will show you the current shipping status and tracking number (if available).
- Via Order Confirmation Email: After your order ships, we’ll send you a shipping confirmation email. This email includes a tracking number and a direct link to the courier’s website, where you can enter the tracking number to view detailed delivery updates.
2. Information You’ll See
- Order Status: This may include "Processing" (we’re preparing your order), "Shipped" (your order has left our warehouse), "In Transit" (your order is on its way), "Out for Delivery" (your order is with the courier for final delivery), or "Delivered" (your order has been delivered).
- Courier Details: The name of the shipping courier (e.g., USPS, FedEx, UPS) and their contact information, in case you need to reach out to them directly.
- Estimated Delivery Date: An approximate date when your order is expected to arrive, which is updated as the order progresses.
3. What to Do If You Have Issues
- If the tracking information hasn’t updated for several days, or if you notice any discrepancies, first check the courier’s website for the latest details.
- If you still have concerns, contact our customer support team with your order number. You can reach us via the email or phone number provided in our Privacy Policy, and we’ll assist you in resolving the issue promptly.
If you can't track the order ,please free to contact us.
Email: nookbricks@gmail.com