Cookie Policy

Last updated: December 9, 2024

NookBricks ("we", "us", "our") operates the website www.nookbricks.com (the "Service"). This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help the website recognize your device and remember information about your preferences or past actions, enabling a better browsing experience.

2. Types of Cookies We Use

2.1 Necessary Cookies

Purpose: These cookies are essential for the Service to function properly. They enable core features such as navigation, shopping cart functionality, secure checkout, and customer account access.

Examples:

  • _shopify_s - Session cookie for shopping cart and checkout
  • _shopify_y - Persistent cookie to remember your device
  • cart - Stores items in your shopping cart
  • secure_customer_sig - Customer account authentication
  • _secure_session_id - Secure session management

Duration: Session cookies expire when you close your browser; persistent cookies last up to 2 years.

Note: You cannot disable these cookies through our website settings, as they are essential for the Service to work. Blocking them via your browser may prevent you from using key features like checkout.

2.2 Functional Cookies

Purpose: These cookies remember your preferences and choices to provide enhanced, personalized features.

Examples:

  • Language selection (e.g., English, Chinese, German, French)
  • Currency preference (e.g., USD, EUR, HKD)
  • Market/region selection for localized content

Duration: Up to 1 year.

2.3 Analytics & Performance Cookies

Purpose: These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve website performance and user experience.

Third-party services:

  • Google Analytics - Website traffic and behavior analysis
  • Shopify Analytics - E-commerce performance tracking

Duration: Up to 2 years.

2.4 Marketing & Advertising Cookies

Purpose: These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness.

Third-party services:

  • Klaviyo - Email marketing automation and customer behavior tracking
  • Google Ads / Google Merchant Center - Advertising performance and product feed optimization
  • Meta Pixel (Facebook) - Social media advertising (if applicable)

Duration: Up to 2 years.

3. Third-Party Cookies

We use trusted third-party service providers who may set cookies on your device when you use our Service:

  • Shopify - E-commerce platform and payment processing
  • Klaviyo - Email marketing and customer engagement
  • Google (Analytics, Ads, Merchant Center) - Website analytics and advertising
  • Trustpilot / TrustShop - Customer reviews and trust badges
  • Payment providers - Secure payment processing (e.g., Shopify Payments, PayPal, Shop Pay)

These third parties have their own privacy policies governing how they use your information. We recommend reviewing their policies:

4. How to Manage Cookies

4.1 Browser Settings

You can control and manage cookies through your browser settings:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies

Note: Disabling certain cookies may affect the functionality of the Service (e.g., your shopping cart may not save items, or you may need to re-enter preferences on each visit).

4.2 Cookie Consent

When you first visit our Service, you will see a cookie consent banner allowing you to accept or customize your cookie preferences. You can change your preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Adjusting your browser settings as described above

4.3 Opt-Out of Third-Party Cookies

5. Your Rights (GDPR & Privacy Laws)

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you have the following rights:

  • Right to access: Request a copy of the data we hold about you
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your data ("right to be forgotten")
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Opt out of certain data processing activities (e.g., marketing)
  • Right to withdraw consent: Withdraw your consent for cookie use at any time

To exercise these rights, please contact us at service@nookbricks.com.

6. International Data Transfers

Our Service is hosted on Shopify's infrastructure, which may process and store data in multiple countries, including the United States and Canada. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Cookie Policy on this page
  • Updating the "Last updated" date at the top of this page
  • Sending an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

This Cookie Policy is part of our broader Privacy Policy and Terms of Service. Please review those documents for complete information about how we collect, use, and protect your data.