Contact Us
Have questions about our LEGO/POP MART display cases, orders, or policies? We're here to help!
How to Reach Us
1. Email Support (Recommended)
General Inquiries: service@nookbricks.com
Response Time: We typically reply within 24-48 hours (Monday to Friday, Hong Kong Time, excluding public holidays). For urgent issues, please mark your email subject with "URGENT".
2. Phone Support
Hotline: +86 130 4088 5104
Availability: 9:00 AM – 6:00 PM (Hong Kong Time), Monday to Friday (excluding public holidays)
Best For: Urgent order or shipping issues that require immediate clarification.
Visit Our Office (By Appointment Only)
If you're in Hong Kong and wish to discuss wholesale or custom projects in person, please schedule an appointment via email first:
Address:
WORKSHOP 60, 3/F, BLK A
EAST SUN IND CTR
NO. 16 SHING YIP ST
KWUN TONG, KOWLOON
HONG KONG
Appointment Email: service@nookbricks.com
Frequently Asked Questions (FAQs)
Before contacting us, check our FAQs page to find answers to common questions:
- How to track my order?
- What is your return & refund policy?
- Do you ship internationally?
- Are your display cases compatible with all LEGO sets?
Business Information
Trade Name: NookBricks
Business Registration Number (BRN): 79033379
Physical Address: WORKSHOP 60, 3/F, BLK A, EAST SUN IND CTR, NO. 16 SHING YIP ST, KWUN TONG, KOWLOON, HONG KONG
Website: www.nookbricks.com
Our Commitment
We strive to provide friendly, efficient support to every customer. If you're not satisfied with our service, please let us know at service@nookbricks.com—your input helps us improve!
